Shipping & Returns policy
Shipping:
The total delivery time depends on your location and the shipping companies we use, most packages arrive in approximately 15 days. Please remember to contact our customer service @ contact us after you place your order online. Our customer service will keep tracking there to make sure every parcel will be processed.
Please note: It takes about 1-3 days to get your order processed because we have strict quality control before shipment.
Exchange:
We offer an exchange if customers buy the wrong size or wrong items for their order, but customers need to pay for the exchange. We also have customer service @ contact us to keep customers in touch to confirm their orders before shipment.
Please note that the size on the website is in the men's size chart. If you need to order for a girl's size, please reduce a size smaller.
Conditions for returns:
For the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, for example, goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by contact us